![]() Note As of Release 6.1(4), if the system administrator changes a user's username, preferred location, or password (assistants), that user is not logged off. If that assistant logs out or goes offline, the Manager Assistant attempts to assign another assistant to you. Your active assistant is the one who is handling calls for you currently. To handle your calls, your assistant must log in to the Assistant Console and remain online. Understanding Assistant SelectionĪs a manager, you are logged in automatically to the Manager Assistant feature unless you are configured to use Cisco Extension Mobility. If you prefer, your assistant can configure these features for you from the Assistant Console. Web-based feature configuration-Enables you to customize some manager features, such as the Divert target, using the Manager Configuration window.Intercom capabilities-Enables you to place intercom calls to and receive intercom calls from your assistant.Enhanced call-handling and monitoring features on your Cisco Unified IP Phone-Provides new softkeys and a status window on your phone's LCD screen.Call-routing-Selectively redirects incoming calls to your phone or to your assistant's phone based on your custom filter list.The Manager Assistant provides these features for managers who are configured for the proxy-line mode: See Identifying the Mode on a Manager's Phone, page 3. Your system administrator is responsible for choosing the shared-line or proxy-line mode, and you must identify the mode before you begin using Manager Assistant. See Overview of Shared-Line and Proxy-Line Modes, page 2. When you use the Manager Assistant in the proxy-line mode, you are assigned a directory number and your assistant is assigned an alternate directory number to use as a proxy number (line) to handle calls for you. ![]() ![]()
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